Terms of Use
Please Read Carefully Before Using This Website
THESE TERMS OF USE CONTAIN AN ARBITRATION PROVISION AND WAIVER OF THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. PLEASE REVIEW THE ARBITRATION SECTION FOR DETAILS.
Stoked Window Cleaning ("Stoked," "we," "us," or "our") provides and maintains this website for informational and communication purposes. These Terms of Use ("Terms") govern your access to and use of stokedcleaning.com, including any related websites, applications, services, or platforms on which these Terms appear (collectively, the "Website" or "Site"). "You" refers to the user accessing or using the Website.
If you do not accept these Terms, or if you do not meet or comply with their provisions, you may not use the Website.
1. Overview
BY ACCESSING, BROWSING, OR USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, ACCEPTED, AND AGREED TO THESE TERMS WITHOUT LIMITATION OR QUALIFICATION. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS, BROWSE, OR USE THIS SITE.
2. Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will become effective upon posting. You are responsible for reviewing the Terms regularly. Continued use of the Website after changes are posted indicates your acceptance of the updated Terms.
3. Jurisdiction
This Website is intended for users located in the United States. We make no representation that the Website or its contents are appropriate or available outside the U.S. If you access the Website from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
4. Additional Terms
Certain services offered on the Website may be subject to additional terms and conditions ("Additional Terms"). Where applicable, such terms will be made available to you and will apply in addition to these Terms.
5. User Content
You may be permitted to submit content through the Website ("User Content"). You retain ownership of your intellectual property rights in your User Content.
However, by submitting User Content, you grant Stoked Window Cleaning a worldwide, royalty free, non exclusive, perpetual license to use, store, display, reproduce, modify, adapt, and distribute your content for purposes of operating and improving the Website.
You warrant that you own or have the right to submit your User Content and that it does not infringe the rights of any third party. We reserve the right to remove or refuse User Content at our discretion.
6. Eligibility
You must be at least thirteen years old to use this Website. If under the age of majority in your jurisdiction, you must have your parent or legal guardian's permission to use the Website and to agree to these Terms.
7. Your Account
To access certain features, you may need to create an account. You agree to provide accurate and up to date information and to safeguard your login credentials. You are responsible for all activity under your account. We reserve the right to suspend or terminate your account for any breach of these Terms.
8. AutoPay
We may offer automatic recurring payment options ("AutoPay"). By enrolling, you authorize Stoked Window Cleaning to charge your selected payment method for recurring payments due.
You can cancel AutoPay by contacting us at least one business day before your next scheduled payment.
You agree to maintain accurate payment information and understand that failed payments may incur fees or collection efforts as permitted by law.
9. Intellectual Property
All content on this Website, excluding User Content, is owned by or licensed to Stoked Window Cleaning and protected by United States and international copyright, trademark, and intellectual property laws.
You may access and use materials for personal, non commercial purposes only. Any reproduction, distribution, or derivative use is prohibited without our prior written consent.
10. Links to Other Sites
The Website may include links to third party websites. We do not control, endorse, or assume responsibility for third party content. Visiting linked sites is at your own risk, and we recommend you review their respective terms of use.
11. Permitted Use
You are granted a limited, non transferable, revocable license to use the Website for lawful personal use.
Prohibited activities include but are not limited to:
Violating laws
Infringing intellectual property
Transmitting malware
Harvesting data
Impersonating others
We reserve the right to revoke access for misuse.
12. Disclaimers and Limitation of Liability
THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
STOKED WINDOW CLEANING IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM YOUR USE OF THE SITE.
IN NO EVENT WILL OUR LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRIOR TO THE CLAIM.
13. Text Message Communications
By providing your phone number and opting in, you consent to receive informational text messages only from Stoked Window Cleaning. These messages may include appointment reminders, scheduling updates, service updates, customer support, and other service related communications.
Message frequency varies.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP or CANCEL.
For assistance, reply HELP or contact us at:
hello@stokedcleaning.com
2088585501
Mobile opt in information will never be shared with third parties.
14. Pricing and Errors
We reserve the right to correct pricing or typographical errors on the Website. If you have placed an order or scheduled a service based on incorrect information, we will contact you to confirm whether you wish to proceed at the corrected rate.
15. Session Monitoring
We may use session tracking technology for analytics, fraud prevention, and customer service purposes.
16. Privacy
Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
17. Termination
We reserve the right to restrict or terminate access to the Website at any time and for any reason. If you violate these Terms, your right to use the Website will terminate immediately.
18. Informal Dispute Resolution
Before initiating formal arbitration, you agree to contact us at hello@stokedcleaning.com and make a good faith effort to resolve any disputes. Both parties will have sixty days to attempt resolution.
19. Arbitration Agreement and Waiver of Certain Rights
You agree that all disputes will be resolved through binding individual arbitration rather than in court.
You waive the right to participate in class actions or jury trials.
Arbitration will be conducted according to the American Arbitration Association Consumer Arbitration Rules.
20. Indemnity
You agree to defend, indemnify, and hold Stoked Window Cleaning harmless from claims, liabilities, and expenses arising from your use of the Website or violation of these Terms.
21. Miscellaneous
These Terms are governed by the laws of the State of Idaho.
Any disputes will be heard in state or federal courts located in Idaho unless otherwise required by arbitration.
If any provision is found unenforceable, the remainder of these Terms will remain in effect.
Contact Information
For questions about these Terms of Use, please contact:
Stoked Window Cleaning
Email
hello@stokedcleaning.com
Phone
2088585501
Website
stokedcleaning.com
Effective Date
March 2026